EZ Find Fast

A one-page card in large print. Print it, write your name and phone number on it, and leave it next to their computer or phone. You can also read it to them over the phone.

To print: use your browser's Print command (Ctrl+P on Windows, Command+P on Mac). The site menu is left out when you print.

My online shopping card

Before I buy

  • Listen to the item name and the total before "Place your order".
  • Not sure? Stop. I can come back later.

Stay safe

  • Amazon never asks me to pay with gift cards.
  • I never read a code to someone who calls me.
  • If a call worries me, I hang up.

If something goes wrong

  • Wrong item: Your Orders. Cancel it if it has not shipped. If it has, return it.
  • Package not found: check the porch, back door and neighbors. It can arrive up to 48 hours late. Then report it in Your Orders.
  • Return: Your Orders, then Return. Many items need no box or printer. I show a QR code at a store such as The UPS Store.

Who to call

  • My helper: (write a name and phone number here)
  • Amazon help for customers with disabilities: Contact Us, then "Accessible Support for Customers with Disabilities". Email: accessibility@amazon.com

From EZ Find Fast: ezfindfast.com/basics/for-helpers.html

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