My online shopping card
Before I buy
- Listen to the item name and the total before "Place your order".
- Not sure? Stop. I can come back later.
Stay safe
- Amazon never asks me to pay with gift cards.
- I never read a code to someone who calls me.
- If a call worries me, I hang up.
If something goes wrong
- Wrong item: Your Orders. Cancel it if it has not shipped. If it has, return it.
- Package not found: check the porch, back door and neighbors. It can arrive up to 48 hours late. Then report it in Your Orders.
- Return: Your Orders, then Return. Many items need no box or printer. I show a QR code at a store such as The UPS Store.
Who to call
- My helper: (write a name and phone number here)
- Amazon help for customers with disabilities: Contact Us, then "Accessible Support for Customers with Disabilities". Email: accessibility@amazon.com
From EZ Find Fast: ezfindfast.com/basics/for-helpers.html